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Delta is the next generation of beta testing, leveraging Centercode technology to automate time consuming tasks while increasing user engagement and test results.
What is delta testing and how are tech leaders using it to deliver customer insights throughout agile development? This guide has all the answers.
Involving support in beta testing can transform how your team handles product launches and customer interactions.
Customer Validation (CV) doesn’t always begin and end with customers. While they may not be your target market in the conventional sense, installers play a key role in the retention and satisfaction rates for smart home products as less tech-savvy audiences bring more sophisticated gadgets into their living spaces. Devices like smart thermostats, connected security […]
Every successful beta test starts with a great plan. Our software and hardware beta test planning kits are designed for larger teams with dedicated resources to get their beta test off the ground. So we wanted to share the very basics of what needs to be in your beta test plan — designed for smaller […]
We all know that beta testing holds immense potential for achieving quality and marketing goals. It allows you to find and fix bugs that could’ve been catastrophic at launch and helps hone your marketing message to make sure it resonates with your market. But beta testing can also help you decrease support costs, which can […]
For support managers, your ultimate goal is the make sure that your customers get the most out of their experience with your product. A beta test can help get your team, your processes, and your documentation ready to handle that task. To get the most out of your beta test, however, you need to set […]
We often get emails from upset applicants who weren’t selected for a beta test despite impressive credentials. And sometimes we see companies that only want to select tech-savvy beta testers. In both cases, there’s a simple misunderstanding about beta tests that we’d like to clear up. A tester team needs to reflect the product’s target market, which usually means recruiting testers with all levels of expertise — even low levels. When you rely solely on expert beta testers, your results can be incomplete if not misleading.
