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Delta is the next generation of beta testing, leveraging Centercode technology to automate time consuming tasks while increasing user engagement and test results.
What is delta testing and how are tech leaders using it to deliver customer insights throughout agile development? This guide has all the answers.
In the second installment of our Building the Experience series, we’re delving into the measures you should take during your test in order to maximize participation by giving your testers a rewarding testing experience. If you’d like a refresher on what to do before your test begins to set the right tone, be sure to […]
A fundamental part of every beta test is rewarding your testers for their contribution to your product’s development. How you reward your beta testers will have a significant impact on the success of your beta program. A solid incentives strategy will keep your testers contributing throughout your project and leave them feeling valued. A weak […]
An updated version of this blog post was published on September 18th, 2018. When it comes down to it, beta testing is all about collecting feedback on an unreleased product from customers in real environments. If you’re not collecting meaningful feedback from your testers, then your beta test isn’t really doing its job. The problem […]
Earlier this month we talked about five ways beta testing impacts your bottom line. It’s a great read for anyone looking to measure the return on investment (ROI) of their beta programs. Once you’ve figured out the ROI of your beta program, however, your natural inclination is to start improving that ROI to make your […]
In the spirit of Thanksgiving, we’re tackling an important (and too often overlooked) part of beta testing: sending thank you notes to your testers. While rewarding your testers with products or gift cards is an integral piece of beta testing, adding a thank you note from your team sends a strong message to your testers. […]
The single biggest challenge of nearly every beta test is participant engagement. Typical beta tests have very low participation rates (20-30%), meaning over 2/3 of the testers simply walk away with the product or gift at the end without giving any feedback. As part of our Managed Beta Tests, we promise our clients that they’ll […]
As a beta manager you want to get as much relevant feedback from each tester as you can. Incentivizing and rewarding testers for their participation is a key part of getting that feedback. As a result, it can be tempting to attach a dollar amount to specific types of feedback, giving testers cash for each critical bug or for completing all of your requirements.
One topic we often discuss is how to keep your testers engaged and participating in your beta test. It’s one of the biggest challenges of beta testing and also one of the most complex problems to fix. We’ve come up with a way of looking at beta test participation that might be helpful as you strive to get the most out of your volunteers.
We’ve made the claim that our managed beta tests achieve an average active participation rate of over 90%, something almost unheard of in beta testing (where participation rates average ~30%). While in the past we’ve covered many of the tactics and tools we’ve used to reach this level, we’ve never published a definition of exactly what this benchmark is.
Getting your testers to consistently provide relevant feedback throughout your test can be one of the biggest challenges of beta testing. One of the ways you can keep testers engaged is by encouraging them to log in to the beta site every day.
Well troops, we’ve made it to the end of our Beta Tips series. This final post is dedicated to showing appreciation for your hardworking testers. Giving out a reward after your test is great way to increase participation during your current beta, as well as lay the foundation for future successful tests. Here are some tips to help you say thank you to your amazing testers.
We’re continuing our Beta Tips series with a crucial topic: maintaining tester participation during your beta test. Many beta tests suffer from dropping participation after the initial excitement of the beta test wears off. Below are some of our favorite tips on how to keep testers engaged with the product and providing feedback.
While user forums are commonplace in most beta programs, many project managers struggle to discover the true value that they provide. At the most basic level, forums provide a way for testers to interact with each other. There are three reasons this is important.
Once in a while, you’ll experience a beta test plateau. This is a situation where your test has been running for a while and tester feedback has noticeably decreased. You’re still missing some critical data and aren’t quite ready to end it. In this post we cover 5 things you can do right now to revive a dying project.
Consistent tester participation is the bane of most beta tests. Beta tests most commonly result in somewhere between 25% to 50% participation rates, meaning that only about one quarter to half of the beta testers participated to even the bare minimum expected of them, generally simply walking away with the product without providing any feedback at all. This is a huge waste of both time and money. Thankfully, there’s a number of simple things that can be done to raise these rates significantly.
