Why Didn’t You Run a Beta Test?
Test Planning
So your company just released its latest product and to the horror of the development team, several critical bugs have slipped into the release. Your engineering team is scrambling to get the issues addressed and support is screaming as they get inundated with calls and e-mail. Everyone is busy pointing fingers, and the common thread among your product reviews, social web commentary and general customer complaints is “Did anyone beta test this thing?” And as the company faces the scrutiny of the press, the public and the customer, the one question that gets asked is “Why didn’t you run a beta test?”
