Centercode Library

In this Q&A webinar, learn how Centercode’s delta testing team uses project management skills to balance incoming feedback with engineering workloads.

Get an in-depth look at consumer attitudes toward subscription services like Disney+ and Spotify, and discover what’s influencing adoption.

Boost survey participation and bring in unbiased feedback with these helpful tips taken from disciplines like user research, marketing, and psychology.

Not all customer feedback is created equal. This guide shares how to use each type of feedback at the right time to drive smart product decisions.

Learn practical strategies for simultaneously conquering your chaotic daily workload while collecting valuable customer feedback.

The report explores consumer attitudes about connected products. See where the market stands, and get practical tips for audience growth.

Discover how industry leaders are leveraging customer feedback from continuous testing to benefit their teams’ agile software development processes.

Learn practical techniques for post-launch continuous customer testing within an agile environment. This whitepaper contains basic principles for rapid, ongoing feedback collection.

This infographic will help you tackle the common challenges of customer testing and explore modern techniques for process improvement.

Centercode CEO and Co-founder Luke Freiler takes you behind the curtain into the Centercode Platform and reveals how it streamlines customer testing processes.

Find out how today’s software development teams are grappling with faster release cycles and limited resources in this infographic.

Are your beta testing tactics stuck in the 90s? This ebook gives a quick overview of CV and how it’s supporting modern-day development styles and moving technology products forward.

Explore the ways technology is driving change in modern customer testing processes, and bring back tactics for overcoming the challenges faced by today’s complex products.

Create an airtight test plan and conquer common testing challenges. This kit contains a useful, easy-to-follow template and planning tips for mobile app Beta Testing.

Discover how your peers in product management, program management, user research, and Beta Testing lead their Customer Validation programs to success by aligning their stakeholders.

Explore the tools and processes that are propelling Customer Validation programs into 2019. Get an in-depth industry trends analysis in this report.

Learn the successful strategies industry leaders are employing to increase the value of their customer testing programs, based on the results of the 2018 Customer Validation Industry Survey.

In this webinar, Centercode’s Sr. Director of Customer Success Austin Meyer will show you how to build a comprehensive Customer Validation test plan using industry data and his years of experience helping build hundreds of test plans.

Unify your stakeholders behind a thorough, well-organized test plan with practical tools and best practices in our comprehensive kit.

Bring practical test planning and execution techniques to your hardware test with the best practices and tools in this all-in-one kit.

Collect higher quality feedback from your dogfooding program with these vital tips. Get both employees and executives involved and contributing to your employee Beta Tests.

Use these best practices and templates to attract quality testers and speed up the recruitment period. You’ll learn a proven process for finding enthusiastic beta testers from your target market.

In this webinar, Centercode’s Product Manager Chris Rader will share insights and best practices to improve the value of your dogfooding program and how to overcome common employee testing challenges.

Join us to learn how to increase Beta Test participation rates, improve the quality of feedback you receive, and decrease the ramp-up time to get your test running.

Learn how to collect insight from targeted users on specific features, user experiences, product quality, and potential interoperability issues through Beta Testing.

In this webinar, you’ll learn how employee insights can help identify customer expectations and increase retention of your connected products.

In this webinar, we introduce Centercode C15 and the new custom integration capabilities built to help you increase efficiency by automating otherwise manual tasks, reduce the margin of error, and better leverage your current investments to make data more accessible.

Learn how Quality Teams can leverage real-world feedback to enhance testing procedures, deliver greater product insights on a weekly basis, and increase their value within the company by integrating their customer’s voice into the product life cycle.

Join Centercode’s Director of Community, Brad Day, to learn how to strategically grow your tester community, ways to keep your members engaged between tests, and tips for maintaining accurate tester profiles.

Centercode CEO Luke Freiler gives you an inside look at our newest platform release which includes new features and enhancements designed to address the specific requirements of the GDPR.

Join us as Centercode Corporate Counsel Monica Burick discusses how GDPR impacts Customer Validation tests, as well as Centercode’s compliance with the new law.

In this webinar, we share our collection of proven best practices for consistently maintaining complete confidentiality through the duration of your CV test.

In this webinar, we’ll show you how to weigh and prioritize tester-submitted feedback so you can focus on solving the issues that will really improve your product.

In this webinar, we’ll build on the fundamentals of CV by clearly identifying test objectives and how to pick the right methodology to achieve them.

Discover how industry leaders have successfully ingrained employee-testing into the core of their organizations' DNA to significantly increase the value of their programs.

Learn best practices for strategically growing your tester community and supporting significantly faster and more reliable user tests.

Best practices for taking your company to the next level of user testing by recruiting real customers as testers.

We'll walk you through creative uses of multiple Centercode platform integrations and how they build on each other to perform valuable real-world tasks.

A good tester likely comes from your target market, but not all customers make good testers. Understand the difference between the two to leverage them both effectively.

Many customer testing programs only share results with QA. Expand your impact by delivering meaningful customer-driven recommendations beyond engineering and quality teams.

Industry experts reveal tips and tactics to effectively measure, understand, and take action on key tester participation metrics.

Maximize the user rating metrics captured in your test to benchmark against iterations and predict product success.

Discover how to create a map of product experiences that enable feedback categorization and drive targeted tester feedback.

Fine tune your processes by standardizing a kickoff meeting that sets clear expectations, aligns stakeholders, and finalizes test initiatives.

Learn how to monitor all of your projects through dashboards that summarize your test status and workload.

Draw enthusiastic attention to your test results by telling compelling stories rather than displaying paralyzing information.

Ready to expand your program to an international tester audience? Discover what it takes to manage projects that capture feedback from around the globe.

Your team provides a valuable service to your company. Make sure your internal clients have the right expectations for your projects and program.

Enhance your QA test procedures by performing GAP analyses that prioritize lessons learned from user-submitted feedback.

Explore the common challenges of B2B testing and how to overcome them including. Learn about how and when to use flexibility as a tool for success.

Learn from the obstacles, challenges, and wins that many seasoned user testing professionals have encountered in their careers.

Uncover the deeper context of your customer feedback and turn it into meaningful product insights.

Increase the value of your IoT product tests by leveraging market data to model your customers within your tester community.

Share your program's purpose beyond immediate project teams to build awareness through captivating exhibitions, inspiring stories, and product impact.

Master meaningful, automatically distributed reports to continuously deliver the most recent and useful results to your project stakeholders.

Learn how to use Turbo.net's virtualization platform to deliver Alpha, Beta, and production applications instantly to any desktop or mobile device.

Learn tactics for promoting your testing efforts and encouraging your organization to embrace the value of customer-driven feedback.

See how an integration between Esri and Centercode streamlines onboarding.

Learn how to extend your customer testing program to easily collect tester analytics and media with the TestFairy mobile testing platform.

Significantly enhance your Customer Validation analytics capabilities by integrating and leveraging the Tableau business intelligence platform.

Gain practical insight and advice for diving into the deep end of usability testing.

Discover Autodesk's method for visualizing software in a cloud-based environment and collecting impactful survey feedback.

Optimize your skills to develop and present insightful reports that demonstrate clear business value.

Learn how to build and execute an incentive strategy that motivates participation, encourages future engagements, and doesn't break the budget.

We're demystifying the difficulties of identifying test lengths and tester counts, and revealing methods for success.

Examine your tester quality by leveraging User Scoring to rate testers' ongoing performance and influence your next project recruitment.

Learn the tools and techniques required to generate actionable feedback while boosting participation through efficient management of your tester-submitted bugs, suggestions, discussions, and journals.

Utilize project management best practices and years of industry experience to host status meetings that prioritize actions and objectives.

Maximize your participation and feedback with simple steps to ensure your test recruitment captures the right participants.

In this webinar, we’ll discuss the interoperability challenges facing IoT hardware products and highlight the customer testing techniques that help counteract them.

Join us for an in-depth look at our upcoming Centercode release, featuring brand new Data Engine enhancements!

We’ll show you how Field Testing can help evaluate feature adoption of a product by gathering natural usage data from a larger audience over an extended period of time.

Learn how to run an effective Alpha Test to help evaluate the stability and quality of your product so you can identify critical issues and avoid costly mistakes early on.

Learn the true value of Customer Validation programs, why it’s critical to the success of your product and company, and the different methodologies used to evaluate the stability, satisfaction, and adoption of your product before release.

Together with Product Collective, Centercode’s Emily Hossellman answers all your questions about Customer Validation and running successful Alpha and Beta tests.

This report dives into the industry trends of collecting and using customer feedback before product release. It looks at the challenges companies face and the value they see in Beta Testing.

Prioritizing your feedback is one of the most challenging and time-consuming tasks a beta manager faces. See how our Feedback Scoring features identify your most impactful feedback.

This whitepaper teaches you how to effectively manage inventory, ship units (domestically and internationally), and handle returns for even your biggest, most ambitious hardware tests.

This whitepaper teaches you how to successfully use bug reports, surveys, feature requests, and other feedback types to collect and manage high-quality feedback during a beta test.

This kit includes a comprehensive whitepaper and calculator to help you build a strategy to both incentivize and reward your beta testers for all the hard work they put into your beta program.

This glossary covers all of the common terms used throughout the Beta Testing process, and will enable your team to use a clear and common lexicon during your Beta Test.

This whitepaper addresses how public Beta Tests fit into the product development process, helping you decide whether a public Beta makes sense for your product launch strategy.

This eBook reveals the role Beta Testing (Customer Validation) plays in product management and how product managers can use it to connect with their customers and reach their goals.

This ebook takes a comprehensive look at pre-release Customer Validation security. It covers why companies fear leaks, how to prevent them, and how to manage them if they happen.

This kit includes everything you need to build an ROI model for an individual beta project or comprehensive beta program, including a complete spreadsheet, whitepaper, and a video tour.

This free whitepaper offers tips and best practices for preparing your product, team, and testers to hit the ground running on your Beta Test with maximum effectiveness.

This free ebook is a compilation of Beta Testing best practices from our own experience, plus contributions from great companies like Adobe, Autodesk, Avid, TiVo, Symantec, and UPS.

Need beta agreements before you can start testing? Centercode has you covered. This free kit provides sample agreements as well as an explanatory companion document.

This free ebook from Centercode outlines 12 essential Beta Testing best practices that our team relies on every day to attain a 90% participation rate from our beta testers.

We share advice on how to run a successful hardware beta test that will help ensure your product is ready to launch in today’s rapidly expanding landscape.

Beta Testing provides immense value to your company, but it can be hard to pinpoint the exact ROI. We’ll take a closer look at the impact beta testing can have on your company’s bottom line so you can showcase what you’re bringing to the table.

Since each beta test is different, figuring out how to set goals for your individual beta tests can be difficult. Join the Centercode Research Team as they show you how to set targeted objectives for your next beta test.

Together with Pragmatic Marketing, Centercode’s Emily Hossellman explores how soliciting customer feedback before release can mean the difference between a stellar launch and a flop.

Join our team as they share their expert advice on running successful B2B beta tests that will help you save time, money, and resources so you can hit the ground running with happy customers.

Running multiple beta tests is incredibly challenging. Join our test managers as they share their advice for handling the demands of multiple beta tests at once.

The Betabound community management team shares their processes for recruiting, qualifying, and selecting the best beta testers for your projects.

We’ll look at how to leverage feedback from your customers with different stakeholders in your company to build better products.

F-Secure uses Centercode to build and manage a 12,000-person beta community.

Embarcadero builds a unified, integrated beta program with Centercode.

One Cloud partners with Centercode to test their first software product.