Today marks a monumental milestone for us at Centercode. After years of passionate innovation and investment, we’re thrilled to announce the launch of Centercode 10x - the next-generation evolution of the Centercode platform.

A Modern Foundation with Four Major Pillars

At its core, Centercode 10x builds on our robust platform, while introducing four new pillars of innovation that redefine what modern user testing can accomplish. Each pillar addresses a unique set of challenges product teams face, whether that’s leveraging AI to simplify workflows, collecting deeper contextual feedback, seamlessly distributing mobile builds, or tapping into expert resources on demand. Combined, these pillars unlock new efficiencies, stronger insights, and greater confidence in delivering products your customers will love.

1. Ted AI

Teams are under constant pressure to produce better products in less time—often without the dedicated resources or expertise needed to handle the administrative, analytical, and planning tasks that comprehensive user testing requires.

Ted AI offloads these complex tasks through a suite of AI-driven agents. By generating best-practice surveys, designing test activities, analyzing feedback, and providing continuous status updates automatically, it drastically reduces the manual workload. Product teams can then focus on strategic decisions that truly move the needle, rather than juggling day-to-day testing logistics.

2. Centercode Replays

Relying solely on surveys and written feedback can make it difficult to truly understand how users interact with your product in the real world. Important contextual details often go unnoticed, leading to blind spots in product improvements.

With Replays, you can easily and rapidly collect, review, and share video or screen recordings from testers. This direct window into real-world usage reveals hidden pain points and opportunities you might otherwise miss. Simple annotation and sharing capabilities also make it easier for stakeholders to grasp the full context, helping teams fix issues faster and make more informed decisions.

3. App Store Integration

Distributing mobile builds can become an operational headache, involving multiple tools and manual steps. This slows down testing cycles and can deter testers from participating.

Seamless iOS and Android App Store Integration centralizes the entire distribution process within Centercode. You manage user access and updates in one place, eliminating coordination hassles. This streamlined approach accelerates feedback collection, ensures testers stay engaged, and frees up bandwidth for your team.

4. Centercode Admin

Many companies want to run professional, high-impact user tests but lack the dedicated resources to make it happen. Critical tasks like configuring projects, creating surveys, building integrations, and maintaining communities can quickly overwhelm an already busy team.

Centercode Admin is a highly economical service model that delivers help exactly when you need it. Rather than hiring full-time specialists, you gain immediate access to an expert that can handle everything from day-to-day platform management to building a vibrant tester community. It’s a flexible model designed to keep your projects moving efficiently without overburdening your internal resources.

Built on a Proven Foundation

These enhancements build on our robust and proven platform - trusted by tech leaders like Sonos, Bose, Salesforce, Amazon, and more - and our Delta Testing framework, a modern, efficient approach to user testing. Now, with Centercode 10x, you can accelerate feedback loops, reduce overhead, and bring products to market with greater confidence.

A Powerful Promise: 10x Your Results

We call this release Centercode 10x because we genuinely believe it will help you achieve exponential gains throughout your user testing process, leading to:

• 10x faster feedback loops that provide immediate, actionable insights
• 10x clearer understanding of your product’s true needs and priorities
• 10x more momentum for your roadmap and user engagement

It’s more than just a bigger number. With Centercode 10x, you’ll have the tools and expertise to innovate confidently, ensuring your products resonate deeply with customers and succeed in today’s fast-paced marketplace. We want you to walk away knowing you can build products you’re proud of, that stand out, delight users, and drive real impact for your team and business.

Join Us on This Journey

Centercode has long been the leading voice of user testing. With Centercode 10x, we’re taking that expertise and passion to a whole new level. We’re excited to help you overcome the challenges of modern product development with the tools, data, and support you need to confidently and consistently deliver top-tier products.

Ready to learn more about Centercode 10x?‍

• Request a demo for a personal walkthrough or to see how these new capabilities can fit into your organization.
• Stay tuned for more details, tips, and best practices on making the most of each new pillar.

Thank you for your continued trust in Centercode. We can’t wait to see what you achieve with Centercode 10x!