AI-driven user testing, video insights, plus seamless app distribution and expert resources—discover Centercode 10x.
Centercode SOLUTION OVERVIEW

Solutions that match your needs

Companies of all sizes use Centercode to gain product advantage through automated user testing. Whether you’re optimizing enterprise-wide or focusing on a single product, we have plans that fit your needs.

Starter

Get a taste of the power of Centercode

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Starter includes:

20 user audience

Invite up to 20 audience members to join your test

1 concurrent project

Limited to one active project

Test planning

Build your test plan to focus testers on product features on a schedule

Tester activities

Activities that tell testers what you'd like them to do

Content management

Create guides, instructions, or literature to support your project

Issues, ideas, and praise

Collect 3 types of product feedback from your audience

Duplicate detection

Identify instances of duplicate feedback to stay organized

Engagement bot

Centercode's engagement bot keeps your test running smoothly behind the scenes

Feedback prioritization

Centercode's automatic feedback prioritization system

Interactive dashboards

Dashboards like Tester Engagement, Features, and Delta Success

Program KPIs

Measure delta health, success, and impact to analyze and compare results

Mobile app

Maximize real-world engagement with the Centercode App

Collaboration & voting

Testers can comment and upvote feedback to increase its popularity

Custom branding

Theme your site with your company's branding

Slack integration

Direct feedback to Slack for immediate team visibility and action

Pro

Best for individuals and small product teams

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Everything in Starter, plus:

5,000 user audience

Build a profiled community of your own testers

5 concurrent projects

Have up to 25 projects active at any point

Unlimited data retention

Keep all of your data from finished projects for comparison and analysis

Survey designer

Full-featured surveys for gathering rich quantitative data

Custom feedback types

Build your own custom feedback forms to collect specific information

Feedback automation

Automate feedback activities to save time and increase efficiency

Release distribution

Easily distribute software builds

Reporting engine

Build custom reports for deep-dive data analysis

Regression testing

Test and re-test features in a single, ongoing project

Jira integration

Seamlessly connect feedback from Centercode into Jira for faster improvements

Digital agreements

Secure, searchable tester agreements or legal documents

Continuous onboarding

Seamlessly add new testers to a project anytime, ensuring smooth entry

App store integrations

Connect TestFlight and Google Play for smooth mobile distribution

Media & screen recording

Capture video, audio, and screen feedback with searchable transcripts

Ted AI

Generate test plans, surveys, and reports automatically with AI

Team

Best for growing teams and programs

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Everything in Pro, plus:

Unlimited user audience

Build and quickly access a whole community of highly profiled testers

10 concurrent projects

Have up to 10 projects active at any point

Custom segmentations

Group testers or builders for quick analysis or access control

Granular access control

Create and grant access to specific roles to control what's seen

Advanced recruitment

Recruit from multiple sources and monitor the effectiveness of each

Advanced onboarding

Build tailored onboarding experiences for different audiences

Technographic profiles

Segment users by technology they use

Custom demographics

Store demographic & psychographic data for quick sorting and analysis

Workflow automation

Automate repetitive tasks within your program

Community surveys

Engage your entire community with in-depth surveys

Project profiles

Custom templates used to record and store important Project details

Referral system

Expand program through referrals and find your best evangelists

Team performance metrics

Measure & analyze your team's performance to ensure all tests are high quality

Full API access

Increase efficiency by centralizing data between your business tools

Branded engagement bot

Personalize the bot look and feel with your brand tone and aesthetics

Enterprise

Best for large, complex organizations

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Everything in Team, plus:

Unlimited user audience

Keep your community growing with no limits on audience members

25 concurrent projects

Have up to 25 active projects at a given point

Dedicated infrastructure

Benefit from dedicated resources for optimal performance and scalability

Staging implementation

Test new configurations and features in a staging environment

Custom onboarding

Get customized team onboarding to quickly leverage Centercode's full potential

Security review

Engage in thorough security evaluations and audits during the sales process

Legal review

Negotiate custom contracts and documentation during the sales process

Custom integration

Get professional setup assistance to connect existing tools and systems

Dedicated CSM

Team up with dedicated expert focused on helping you achieve your goals

Custom templates

Continue saving time with custom templates for content, surveys, and more

Unlimited API calls

Endless integration for your platform, ensuring limitless scalability and flexibility

Trade compliance

Easily maintain compliance by controlling access via IP address and location

Custom SSO

Secure access with tailored Single Sign-On to align with IT policies

Solutions to help your team

Technical Support

Chat and web support, at no extra cost

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Technical Support includes:

Knowledge base articles

Exclusive access to online help articles

Expert chat support

On-demand access to an expert support agent

Enterprise Support

Live on-demand solutions consulting

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Technical Support, plus:

Extended support hours

Access to support beyond standard business hours

Live solutions consulting

Work directly with an expert to solve challenges or ask for advice

Live support walkthroughs

Side-by-side walkthrough to solve challenges

Priority support access

Requests go directly to solutions experts for help

Centercode Admin

Fractional help for teams lacking resources

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Enterprise Support, plus:

On-demand recruitments

Recruit testers for your community or project

Community configuration

Experts handle set up of your community

Template creation

Custom built surveys, content, and templates

Community management

End-to-end configuration of your community to secure a healthly panel

Project launch and support

Peace of mind and support for your kickoff

Integration configuration

Assistance in integrating your business systems with Centercode

Fully Managed Tests

World-class, fully managed projects and programs

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Centercode Admin, plus:

Managed test logistics

Expert managed product distribution

Global tester recruitment

Recruit your exact target market from around the world

Engagement management

Experts drive and engage testers to participate in testing

Feedback management

Tier 1 feedback support and triaging from our experts

Weekly team meetings

Meet each week to go over project status, top insights, and next steps

Incentive distribution

Send incentives to testers that meet excellent participation guidelines

Used by the world's
most recognized brands

AMD
Amazon
Apple
Autodesk
Avid
Belkin
Bose
Cisco
Dell EMC
Disney
FedEx
Fitbit
Ford
Honda Innovations
IRobot
Intel
LG
Logitech
Microsoft
Peloton
SAP
Salesforce
Sonos
T-Mobile
VMware
Verizon
Wyze
Yale
Zoom